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Customer Testimonials

Gemma has been in my life for about 2 years now.  In my time I have been to numerous beautician’s for all sorts of treatments but I can safely say that Gemma is the BEST. The qualities that sets Gemma apart from her peers is her professionalism and sincerity. Gemma makes the time you spend with her a real pleasure, even if the treatment you’re having that day happens to be one of the less glamorous ones!  Regardless of whether it’s a full body massage, facial or a straightforward eyebrow wax, Gemma approaches the treatments with the same exemplary standard.  And her bikini waxes are a force to be reckoned with!! I challenge anyone not to truly enjoy the professionalism, great service and fabulous treatments that Gemma Phelan offers at her salon.

Chieko Clark, busy Mum and Cuckoo Cupcake Baker!

I cannot rate Gemma’s treatments highly enough! Gemma is very experienced and professional yet warm and friendly too. Her massage and facial treatments are deeply relaxing and will leave you floating afterwards. You will always feel pampered and looked after whilst having any treatment with Gemma.

Jo Haywards Heath – Sussex

Gemma is just amazing at her job! I Have had Gemma doing my beauty treatments for almost 9 years! Eyebrow shaping, waxing, pedicures just to name a few…. Gemma always leaves you feeling well spoilt, relaxed and as Good as new! Once u have had ANY treatment from Gemma (or her girls) you will understand how professional and amazing they really are!!

Gemma is the worlds best at doing eyelash extensions…..she does a superb facial and the most wonderful massage. She is also so very nice and friendly as well! I really enjoy my appointments with her.


I’ve been having beauty treatments for as many years as i can remember, not just in England but in many countries across the globe!!! I can honestly say that the treatments I have had at Gemmas salon are by far the best. Gemma makes you feel so comfortable the minute you walk in. I’ve never not seen Gemma with a smile on her face, even at 9.00pm at night when she’s been working all day!! Her Love for the beauty industry shows in all her treatments and people laugh when i tell them I plan my UK visits around Gemmas diary, as quite simply I wouldn’t be waxed by anyone else!!!

Julia- France, UK, USA.

I can guarantee you will feel looked after at Gemmas salon. I’ve been seeing Gemma for 8 years now and each visit she looks after me as if it was my first visit. Professional, knowledgeable and so friendly. Gemma is known as the “waxing Guru” among my friends as I think everyone I know has treatments by her.

Laura- Haywards Heath – Sussex